Shipping & Returns
Orders placed before 10:00 a.m. Dutch time (CET/CEST) on business days are handed over to PostNL the same day. Orders placed after 10:00 a.m., during weekends or on Dutch public holidays are processed on the next business day.
You will receive Track & Trace information by email as soon as your order has shipped. Select your destination below for shipping costs, free-shipping thresholds and estimated delivery times.
Shipping by market
Select your destination for shipping rates, estimated delivery times, customs information and free returns.
Standard shipping: €4.95
Free shipping on orders from €70
Estimated delivery: 1–2 business days
All orders are shipped with PostNL from Rotterdam, the Netherlands.
Free returns within 30 days
A prepaid PostNL return label is included in your parcel. Your return is free when you use this label. Before sending the parcel back, register your return through our Return Portal.
Standard shipping: €5.95
Free shipping on orders from €70
Estimated delivery: 1–4 business days
All orders are shipped with PostNL from Rotterdam, the Netherlands.
Free returns within 30 days
A prepaid PostNL return label is included in your parcel. Your return is free when you use this label. Before sending the parcel back, register your return through our Return Portal.
Standard shipping: €8.95
Free shipping on orders from €100
Estimated delivery: 2–9 business days
Includes Austria, Bulgaria, Croatia, Czech Republic, Hungary, Italy, Poland, Portugal, Romania, Slovakia, Slovenia and Spain.
Free returns within 30 days
A prepaid PostNL return label is included in your parcel. Your return is free when you use this label. Before sending the parcel back, register your return through our Return Portal.
Standard shipping: €12.95
Free shipping on orders from €100
Estimated delivery: 3–15 business days
Includes Albania, Andorra, Belarus, Bosnia and Herzegovina, Cyprus, Estonia, Finland, Gibraltar, Greece, Iceland, Ireland, Kosovo, Latvia, Liechtenstein, Lithuania, Malta, Moldova, Monaco, Montenegro, North Macedonia, San Marino, Serbia, Turkey, Ukraine and Vatican City.
Customs & import charges
Deliveries outside the European Union may be subject to import duties, taxes or customs-clearance charges. These charges are the responsibility of the recipient unless they are shown and collected during checkout. Customs processing can extend the estimated delivery time.
Free returns within 30 days
A prepaid PostNL return label is included in your parcel. Your return is free when you use this label. Before sending the parcel back, register your return through our Return Portal.
Standard shipping: €12.95
Free shipping on orders from €100
Estimated delivery: 2–8 business days
Includes Denmark, Norway and Sweden. The amount can be converted into the local currency at checkout.
Customs & import charges
Deliveries outside the European Union may be subject to import duties, taxes or customs-clearance charges. These charges are the responsibility of the recipient unless they are shown and collected during checkout. Customs processing can extend the estimated delivery time.
Free returns within 30 days
A prepaid PostNL return label is included in your parcel. Your return is free when you use this label. Before sending the parcel back, register your return through our Return Portal.
Standard shipping: £10.95
Free shipping on orders from £100
Estimated delivery: 4–8 business days
Customs & import charges
Deliveries outside the European Union may be subject to import duties, taxes or customs-clearance charges. These charges are the responsibility of the recipient unless they are shown and collected during checkout. Customs processing can extend the estimated delivery time.
Free returns within 30 days
A prepaid PostNL return label is included in your parcel. Your return is free when you use this label. Before sending the parcel back, register your return through our Return Portal.
Standard shipping: CHF 12.95
Free shipping on orders from CHF 100
Estimated delivery: 3–5 business days
Customs & import charges
Deliveries outside the European Union may be subject to import duties, taxes or customs-clearance charges. These charges are the responsibility of the recipient unless they are shown and collected during checkout. Customs processing can extend the estimated delivery time.
Free returns within 30 days
A prepaid PostNL return label is included in your parcel. Your return is free when you use this label. Before sending the parcel back, register your return through our Return Portal.
Standard shipping: $14.95
Free shipping on orders from $150
Estimated delivery: 6–10 business days
Customs & import charges
Deliveries outside the European Union may be subject to import duties, taxes or customs-clearance charges. These charges are the responsibility of the recipient unless they are shown and collected during checkout. Customs processing can extend the estimated delivery time.
Free returns within 30 days
A prepaid PostNL return label is included in your parcel. Your return is free when you use this label. Before sending the parcel back, register your return through our Return Portal.
Standard shipping: C$19.95
Free shipping on orders from C$200
Estimated delivery: 5–9 business days
Customs & import charges
Deliveries outside the European Union may be subject to import duties, taxes or customs-clearance charges. These charges are the responsibility of the recipient unless they are shown and collected during checkout. Customs processing can extend the estimated delivery time.
Free returns within 30 days
A prepaid PostNL return label is included in your parcel. Your return is free when you use this label. Before sending the parcel back, register your return through our Return Portal.
Standard shipping: A$25
Free shipping on orders from A$250
Estimated delivery: 9–13 business days
Customs & import charges
Deliveries outside the European Union may be subject to import duties, taxes or customs-clearance charges. These charges are the responsibility of the recipient unless they are shown and collected during checkout. Customs processing can extend the estimated delivery time.
Free returns within 30 days
A prepaid PostNL return label is included in your parcel. Your return is free when you use this label. Before sending the parcel back, register your return through our Return Portal.
Standard shipping: AED 75
Free shipping on orders from AED 600
Estimated delivery: 4–8 business days
Customs & import charges
Deliveries outside the European Union may be subject to import duties, taxes or customs-clearance charges. These charges are the responsibility of the recipient unless they are shown and collected during checkout. Customs processing can extend the estimated delivery time.
Free returns within 30 days
A prepaid PostNL return label is included in your parcel. Your return is free when you use this label. Before sending the parcel back, register your return through our Return Portal.
Standard shipping: €18 or the local equivalent shown at checkout
Free shipping on orders from €150 or the local equivalent
Estimated delivery: 5–25 business days
This zone includes supported destinations in Africa, the Americas, Asia-Pacific and the Middle East that are not listed separately above. Availability and the final local-currency amount are confirmed at checkout.
Customs & import charges
Deliveries outside the European Union may be subject to import duties, taxes or customs-clearance charges. These charges are the responsibility of the recipient unless they are shown and collected during checkout. Customs processing can extend the estimated delivery time.
Free returns within 30 days
A prepaid PostNL return label is included in your parcel. Your return is free when you use this label. Before sending the parcel back, register your return through our Return Portal.